Speaking at the Catholic CEO Healthcare Connection in Dallas, Pollard commends Catholic healthcare organizations for their faith-based approach to an increasingly complex issue in American life. In addition to this, he outlines the main contours of servant leadership, which he believes will help such organizations to maintain a people-centered approach in an increasingly profit-driven and rapidly changing economy.
Pollard, C. William, "Leadership in Turbulent Times (Dallas)" (2001). C. William Pollard Papers. 126.