Writing to the Harvard Business Review's Nan Stone in response to Drucker, Dyson, Handy, Saffo, and Senge's "Looking Ahead: Implications of the Present" (September-October 1997), Pollard outlines those global and economic forces necessary for ServiceMaster to understand as it shapes its leadership strategy for the twenty-first century.
Pollard, C. William, "RE: "Looking Ahead: Implications of the Present Age" by Drucker, Dyson, Handy, Saffo and Senge" (1998). C. William Pollard Papers. 232.
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