Document Type

Speech

Publication Date

8-15-1983

Abstract

In this address at the 1983 National Franchise Convention, Pollard contrasts the American entrepreneurial spirit with much of what he witnessed while traveling in parts of Communist Europe. He then outlines the three primary emphases of a successful business: customer, quality, and people.

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Rights transferred to Seattle Pacific University Library Archives. For permissions, contact http://spu.edu/library/archives

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