Date of Award
Spring 2022
Document Type
Dissertation
Degree Name
Doctor of Philosophy in Industrial/Organizational Psychology (PhD)
Department
Industrial/Organizational Psychology
First Advisor/Committee Member
Joey A. Collins
Second Advisor/Committee Member
Mark North
Third Advisor/Committee Member
Jacob Redding
Keywords
CoachMotivation, emotion regulation, Extraversion, Motivational Interviewing, Neuroticism, OARS
Abstract
Emotions are complex, powerful states that both positively and negatively impact personal and professional human experiences. One’s ability to regulate their emotions has been related to desirable organizational outcomes such as (a) decreased counterproductive work behaviors (CWBs), stress, and negative emotions and (b) increased well-being, coping abilities, and job satisfaction. However, appropriate workplace interventions that increase perceived emotion regulation (PER) abilities continue to be limited. Stemming from Motivational Interviewing (MI), CoachMotivation (CM) is a modified form of organizational coaching that translates core practices of clinical MI interventions (i.e., OARS: open questions, affirmations, reflections, summary statements) into coaching conversations in the workplace. The current study examined if CM increased PER abilities and how Extraversion and Neuroticism (personality) traits affected baseline PER abilities. Results indicated the following: (a) CM training increased perceived abilities on a partial total emotion regulation (ER) scale (N = 148; t[147] = 8.98, p <.001, d = .66) as well as subscales of positive reappraisal (t[147] = 10.32, p <.001, d = .76) and refocus on planning (t[147] = 5.17, p <.001, d = .42), (b) both Extraversion (b = -.17; p <.001; R2 = .08) and Neuroticism (b = .15; p <.05; R2 = .04) predicted partial total ER at baseline, and (c) after controlling for personality, the CM training accounted for changes in partial total ER (b = .57; p <.001; R2 = .35), positive reappraisal (b = .50; p <.001; R2 = .37), and refocus on planning (b = .50; p <.001; R2 = .26) scales. Overall, this study supports future research on CM as a workplace intervention for increasing PER abilities.
Recommended Citation
Nelson, Michael R., "CoachMotivation: Leveraging Motivational Interviewing Methodology to Increase Emotion Regulation Ability in the Workplace" (2022). Industrial-Organizational Psychology Dissertations. 32.
https://digitalcommons.spu.edu/iop_etd/32