In this address to the Baptist Healthcare Association (Scottsdale, AZ), Pollard applauds religious healthcare institutions for their commitment to the physical and spiritual welfare of the human person. With this holistic approach, they refuse to submit to the logic of simple economic efficiency and thus serve as a prime example of servant leadership.
Pollard, C. William, "The Leader Who Serves (Scottsdale)" (1997). C. William Pollard Papers. 114.