Faculty Sponsor(s)
Lynette H. Bikos, Ph.D.
Project Type
Completed quantitative research study
Primary Department
Industrial-Organizational Psychology
Description
Using survey data collected by the Collins’ Alliance, we examined the relationship between employee satisfaction, engagement, and civility. We hypothesized that employee engagement and civility would significantly predict employee satisfaction. Participant scores missing 20% or more of their data were removed from the dataset. Remaining missing values were imputed using a multiple imputation approach (Parent, 2013). After cleaning the dataset, we used a multiple regression to assess if engagement and civility predicted employee satisfaction. Our findings were consistent with our hypothesis, and both engagement and civility had a positive linear relationship with engagement.
Copyright Status
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Additional Rights Information
Copyright held by author(s).
Included in
The effect of employee engagement and civility on satisfaction
Using survey data collected by the Collins’ Alliance, we examined the relationship between employee satisfaction, engagement, and civility. We hypothesized that employee engagement and civility would significantly predict employee satisfaction. Participant scores missing 20% or more of their data were removed from the dataset. Remaining missing values were imputed using a multiple imputation approach (Parent, 2013). After cleaning the dataset, we used a multiple regression to assess if engagement and civility predicted employee satisfaction. Our findings were consistent with our hypothesis, and both engagement and civility had a positive linear relationship with engagement.
Rights Statement
